青岛酒店软件
客房管理软件
用户手册
目录
TOC o "1-3" h z u **篇 系统基础认知... PAGEREF _Toc396407273 h
6
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200370033000000
A、图标与按钮... PAGEREF _Toc396407274 h
6
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200370034000000
B、客房房态... PAGEREF _Toc396407275 h
7
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200370035000000
C、客房房态颜色... PAGEREF _Toc396407276 h
7
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200370036000000
D、客房子状态... PAGEREF _Toc396407277 h
8
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200370037000000
E、名词解释... PAGEREF _Toc396407278 h
9
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200370038000000
第二篇 产品安装... PAGEREF _Toc396407279 h 15
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200370039000000
A、安装准备工作... PAGEREF _Toc396407280 h
15
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380030000000
B、免费下载 （我如何下载青岛中德软件？）... PAGEREF _Toc396407281 h 15
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380031000000
C、向导安装
(我如何安装青岛中德软件？）... PAGEREF _Toc396407282 h 15
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380032000000
D、青岛中德软件运行模式的选择... PAGEREF _Toc396407283 h 20
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380033000000
E、服务器模式安装... PAGEREF _Toc396407284 h
23
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380034000000
F、客户端模式安装... PAGEREF _Toc396407285 h 24
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380035000000
第三篇 系统管理设置... PAGEREF _Toc396407286 h 29
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380036000000
A、快速设置... PAGEREF _Toc396407287 h
29
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380037000000
B、系统数据初始化... PAGEREF _Toc396407288 h
29
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380038000000
C、用户管理【用户角色权限】... PAGEREF _Toc396407289 h
30
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200380039000000
D、酒店信息... PAGEREF _Toc396407290 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200390030000000
E、基础信息维护... PAGEREF _Toc396407291 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200390031000000
Ea、设置打印格式... PAGEREF _Toc396407292 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200390032000000
F、房型维护... PAGEREF _Toc396407293 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200390033000000
G、房间维护... PAGEREF _Toc396407294 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200390034000000
H、房价维护... PAGEREF _Toc396407295 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003200390035000000
I、商品维护... PAGEREF _Toc396407301 h
46
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300300031000000
J、服务员维护... PAGEREF _Toc396407302 h
48
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300300032000000
K、客人来源维护... PAGEREF _Toc396407303 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300300033000000
第四篇 酒店前台操作... PAGEREF _Toc396407304 h 50
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300300034000000
A、快速使用... PAGEREF _Toc396407305 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300300035000000
B、登录系统... PAGEREF _Toc396407306 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300300036000000
C、散客入住... PAGEREF _Toc396407307 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300300037000000
D、预定和预定入住... PAGEREF _Toc396407308 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300300038000000
E、会员入住... PAGEREF _Toc396407309 h
54
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300300039000000
F、协议单位入住... PAGEREF _Toc396407310 h
55
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310030000000
G、积分换住... PAGEREF _Toc396407311 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310031000000
H、复制入住【一个客人开多间房】... PAGEREF _Toc396407312 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310032000000
I、团队入住... PAGEREF _Toc396407313 h
62
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310033000000
J、走账（先退房后结账）客人重新入住流程... PAGEREF _Toc396407314 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310034000000
K、离店客人重新入住... PAGEREF _Toc396407315 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310035000000
L、发***/补发***... PAGEREF _Toc396407316 h 66
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310036000000
M、收押金... PAGEREF _Toc396407317 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310037000000
M-1、补打押金单... PAGEREF _Toc396407318 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310038000000
N、客人客房吧消费入账（商品消费、赔偿等）... PAGEREF _Toc396407319 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300310039000000
O、走结【先退房后结账】... PAGEREF _Toc396407320 h 71
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320030000000
P、结账退房... PAGEREF _Toc396407321 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320031000000
Q、前台异动... PAGEREF _Toc396407322 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320032000000
R、房务中心... PAGEREF _Toc396407323 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320033000000
S、交班 （班结表）... PAGEREF _Toc396407324 h 89
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320034000000
T、夜审... PAGEREF _Toc396407325 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320035000000
U、财务报表... PAGEREF _Toc396407326 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320036000000
第五篇 其他... PAGEREF _Toc396407327 h 103
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320037000000
A、青岛中德软件结构... PAGEREF _Toc396407328 h 103
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320038000000
B、数据库... PAGEREF _Toc396407329 h
103
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300320039000000
C、用户修改系统时间权限... PAGEREF _Toc396407330 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330030000000
D、密码修改... PAGEREF _Toc396407331 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330031000000
E、会员密码... PAGEREF _Toc396407332 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330032000000
F、会员卡接口... PAGEREF _Toc396407333 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330033000000
G、青岛中德支持的二代证阅读器品牌及型号... PAGEREF _Toc396407334 h 105
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330034000000
H、门锁接口程序... PAGEREF _Toc396407335 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330035000000
I、电话计费接口... PAGEREF _Toc396407336 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330036000000
J、电脑卡机或运行软件无反应的解决方法... PAGEREF _Toc396407337 h
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08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330037000000
第六篇 软件注册和升级... PAGEREF _Toc396407338 h 107
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330038000000
A、软件注册... PAGEREF _Toc396407339 h
107
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300330039000000
B、软件升级... PAGEREF _Toc396407340 h
107
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300340030000000
附录... PAGEREF _Toc396407341 h 113
08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F0054006F0063003300390036003400300037003300340031000000
部分成功客户：
l 青岛海景花园大酒店
l 山东大厦
l 山东大厦清照酒店
l 山东大厦安德湖酒店
l 即墨海景花苑大酒店
l 日照宾馆
l 省纪委红山园
l 丽江大港旺宝
l 南通金石国际大酒店
l 同里湖大饭店
l 宿迁恒力国际大酒店
l 西安爵乐府大酒店
l 西塘良壤度假酒店
